Shipping Policy
At Nouvellie, we offer worldwide shipping.
Free Tracked Shipping
We provide free tracked shipping on all orders, with no minimum purchase required.
No promo code is needed — free shipping is automatically applied at checkout.
Order Processing & Delivery
Order Processing Time
Orders are processed within 1–2 business days (Monday through Friday).
Estimated Delivery Time
Estimated delivery is 7–10 business days (Monday through Friday), depending on your location.
During periods of high demand, delivery times may be slightly longer.
Once your order has been shipped, you will receive a tracking number by email so you can monitor your package in real time.
Shipping Support
If you experience any issues with your order (such as delays, lost packages, or delivery questions), please contact us at:
Our customer support team will respond within 1–2 business days and will do everything possible to assist you promptly.